Wicked Sensual Care, a leading brand in intimate wellness, is shining its Retail Employee Spotlight on Danielle Flores of  Starship Enterprises in Doraville, Georgia.

Danielle’s path to a career in adult retail was fostered by her desire to seek employment in a diverse and supportive workplace where individuals felt respected and empowered. “I wanted to work in an environment that was very inclusive and accepting of all walks of life,” she expressed in her interview with Wicked Sensual Care. “I felt Starship Enterprises would respect and value me as a person. I’m inspired to do my best here and to be knowledgeable in all aspects of the store. My knowledge of lubes, toy cleaners, and massage oils has always been my favorite subject to share with co-workers and customers. I enjoy helping customers come out of their shyness about being in an adult store. I have also always done my best to make my store a healthy and enjoyable environment for my co-workers.”

For Danielle, having a deep understanding of the products offered by the store, including their features, functionality, and benefits, is crucial to fostering positive customer interactions. “I encourage people to look deeper into the merchandise sold in their stores. Personal research will allow you to help a customer find exactly what they are looking for, especially customers who are picky, sensitive, or have allergies. It also doesn’t hurt to add other customer reviews as well as personal experience if you feel comfortable. The more you can tell a customer about a product, the easier it will be to make a sale, as well as have a satisfied and returning customer.”

“Danielle Flores knows comprehensive product knowledge is the key to unlocking customer satisfaction,” expressed Jennifer Brice, Sales Director for Wicked Sensual Care. “It empowers sales professionals to guide, inform, and cater to the unique needs of each customer, and enhance their overall shopping experience.”

Those working in the retail pleasure products space are invited to nominate employees who continuously exceed expectations. A superstar may be nominated by sending their name, store/city, and a brief paragraph about why they deserve to be a superstar (a photo is optional) to [email protected] or by filling out this form. Superstars may also self-nominate. Like Danielle, the next Retail Superstar will be profiled in Wicked Sensual Care’s monthly newsletter.

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